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JELLING DRAGON

CONTACT DETAILS

Dear Customer,

Before contacting us please read the following frequently asked questions...

FAQ: Frequently asked questions

Printed Catalogues / Price lists?

The Jelling Dragon website contains all the latest prices and information. It is constantly being updated. Therefore we do not supply printed catalogues or price lists.

Custom made items?

Please email us with your enquiry, as we are always open to suggestions and always finding new and unique items from suppliers.

Telephone orders?

If you are unable to pay online then telephone Brian during office hours (see hours below) on +44(0)7892 872688 and have your credit card, billing address and delivery address on hand.

Placing orders and viewing shipping costs?

Please place your order by clicking the buttons next to each item that you wish to purchase. The total price including postage will be displayed in GBP, US$, and Euro. You will then be given the option of paying by PayPal, credit card, bank transfer or cheque.

Quotes?

You can also use the shopping cart to obtain an online quote before you decide to purchase, as all orders are not confirmed until payment is made.

Proforma Invoice?

If you require a proforma invoice then simply enter your order into our shopping cart and select payment by bank transfer or cheque. You will then be given the option to print an invoice.

Is my delivery trackable?

The answer is no unless you have paid for tracked shipping, or it is a large/heavy item as it will have to be sent by courier.

If you have paid for tracked shipping and would like your tracking number then please email freya@jelldragon.com

Wholesale?

The Jelling Dragon is a retailer not a wholesaler.
We can offer 15% discount to clubs, societies, organisations, or shops who order £1000 or more, or who order 10 or more of the same item.
Please contact Brian for more information - mail1@jelldragon.com


Email

All Enquiries - Brian

mail1@jelldragon.com


Manager - Brian

mail1@jelldragon.com



Telephone

Office hours 10am - 5pm GMT Monday to Friday.

Please note that our office is always closed on UK national holidays as our building and reception are closed.

If you have an urgent enquiry during holidays/after hours please do not call, but you can email Brian at mail1@jelldragon.com and I will answer you as soon as I can

UK public holidays 2016/2017:

Monday 29th May 2017

Monday 28th August 2017

Monday 25th December 2017 to Monday 1st January 2018

NOTE! The number listed below is not a landline numbers so please don't call out of office hours. GMT is 5 hours ahead of US Eastern Time, so please don't call during the middle of the night!

Manager & Customer services (Brian)

Within UK - 07892 872688
Outside UK - +44 7892 872688



Our Address

(We are a mail order office only, but if you have a special request and want to come and meet me then please email Brian to arrange a suitable time and date.

Jelling Dragon Ltd.
Tower House Business Centre
Fishergate
York
YO10 4UA
U.K.