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Frequently Asked Questions


  • How do I know how much I will actually be charged in US$ ?

    US$ prices are displayed next to each item on the website. The total US$ price including shipping is displayed on the shopping cart. Click the 'add to cart' buttons next to the items that you are interested in to see the total US$ price in the shopping cart.

    Today's exchange rate...

    1 = US$

    The final US$ price that you will actually be charged will depend upon the exchange rate used by PayPal (if you are paying by credit card) or your bank (if you are paying by bank transfer). This final amount will be displayed on the PayPal payment page and you will be given the option to proceed or to cancel your order at that stage. Therefore there is no obligation to complete your order until you have seen the final price.

  • Does Jelling Dragon charge Sales Tax?

    Jelling Dragon does not charge sales tax.

    In rare instances you may be charged local sales tax and customs charges when you receive the parcel. This will usually only be a problem with large parcels (over 2kg) which are being despatched by courier service.

  • What shipping method does Jelling Dragon use?

    Most orders are sent by regular air mail through Royal Mail and will be picked up by USPS once isnide the US. Large or heavy parcels are sent via courier. These deliveries are not trackable.

    You will be given the option when placing your order to pay extra for expedited delivery. Small packets will then be sent by Royal Mail "International Tracked", and large parcels by courier. These deliveries are trackable.

    Click here for delivery times.